Right of Withdrawal

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or independent professional activity.

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (NOVOFLEX Präzisionstechnik GmbH, Brahmsstraße 7, 87700 Memmingen, Phone: +49 8331/88888, Fax: +49 8331/47174, Email: mail@novoflex.com) by means of a clear statement (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, which is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received the notification of your withdrawal from this contract.

We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it.)

To:
Company: NOVOFLEX Präzisionstechnik GmbH
Phone: +49 8331/88888
Fax: +49 8331/47174
Email: mail@novoflex.com

  • I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods (*):
  • Ordered on ()/received on ():
  • Name of consumer(s):
  • Address of consumer(s):
  • Signature of consumer(s) (only for notification on paper):
  • Date:

(*) Delete as appropriate.