Privacy Policy

1. An Overview of Data Protection

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data includes all data that can personally identify you. For detailed information on data protection, please refer to our privacy policy outlined below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the "Information About the Responsible Party" section of this privacy policy.

How do we collect your data?

Your data is collected, firstly, when you provide it to us. This may include data you enter into a contact form, for example.

Other data is collected automatically or after your consent when you visit the website, through our IT systems. This data primarily includes technical information (e.g., web browser, operating system, or time of page access). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior. If contracts are concluded or initiated through the website, the transmitted data will also be processed for contractual offers, orders, or other inquiries.

What rights do you have regarding your data?

You have the right to obtain information, free of charge, at any time, about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have consented to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request a restriction of the processing of your personal data. Additionally, you have the right to file a complaint with the competent supervisory authority.

For this and other questions about data protection, you can contact us at any time.

Analytics Tools and Tools from Third Parties

Your browsing behavior may be statistically analyzed when you visit this website. This primarily occurs through analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. Personal data collected on this website is stored on the servers of the hosting provider(s). This may include, but is not limited to, IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

External hosting occurs for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR). Where explicit consent is requested, processing is based exclusively on Art. 6(1)(a) GDPR and Section 25(1) TTDSG (German Telecommunications-Telemedia Data Protection Act), insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) as defined by TTDSG. Consent can be revoked at any time.

Our hosting provider(s) will only process your data to the extent necessary to fulfill their service obligations and follow our instructions regarding this data.

We use the following hosting provider:

Online-Info Service GmbH
Am Bleichanger 58b
87600 Kaufbeuren

3. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data that can personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this occurs.

We point out that data transmission over the Internet (e.g., during communication via email) may have security gaps. Complete protection of data from access by third parties is not possible.

Information About the Responsible Party

The responsible party for data processing on this website is:

NOVOFLEX Präzisionstechnik GmbH

Phone: +49 8331 88888
Email: mail [at] novoflex.com

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period is mentioned in this privacy policy, your personal data will remain with us until the purpose for the data processing ceases to apply. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion occurs after these reasons cease to apply.

Legal Basis for Data Processing

If you have consented to data processing, we process your personal data based on Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed as per Art. 9(1) GDPR. If consent involves the transfer of personal data to third countries, processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your terminal device, processing is additionally based on Section 25(1) TTDSG. Consent can be revoked at any time. If your data is required to fulfill a contract or pre-contractual measures, we process it based on Art. 6(1)(b) GDPR. We also process your data if it is necessary to fulfill a legal obligation based on Art. 6(1)(c) GDPR. Data processing may also occur based on our legitimate interest per Art. 6(1)(f) GDPR. Specific legal bases for individual cases are detailed in the following sections of this privacy policy.

Recipients of Personal Data

As part of our business activities, we collaborate with various external entities. In some cases, this involves the transfer of personal data to these external parties. We only disclose personal data if it is necessary to fulfill a contract, if we are legally obligated to do so (e.g., transfer of data to tax authorities), if we have a legitimate interest in accordance with Article 6(1)(f) GDPR, or if another legal basis allows for the transfer. When engaging data processors, we only share personal data based on a valid data processing agreement. In cases of joint processing, a joint processing agreement is established.

Withdrawal of Your Consent for Data Processing

Many data processing operations are only possible with your explicit consent. You can withdraw any consent you have previously given at any time. The legality of the data processing carried out up until the point of withdrawal remains unaffected by the withdrawal.

Right to Object to Data Collection in Special Cases and Against Direct Marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ARTICLE 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING IN CONNECTION WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ARTICLE 21(2) GDPR).

Right to Lodge a Complaint with a Supervisory Authority

In the event of GDPR violations, affected individuals have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, workplace, or the location of the alleged violation. This right to complain is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.

Right to Information, Rectification, and Deletion

You have the right, within the scope of applicable legal provisions, to obtain information free of charge at any time about your stored personal data, their origin and recipients, and the purpose of the data processing. You may also have a right to correct or delete this data. You can contact us at any time regarding this or any other questions on the topic of personal data.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you require them for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have objected to processing pursuant to Article 21(1) GDPR, a balance must be struck between your interests and ours. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may only be processed (apart from their storage) with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on this Website

Cookies

Our website uses so-called "cookies." Cookies are small data packets that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them or until they are automatically deleted by your web browser.

Cookies can be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of specific services provided by third-party companies within websites (e.g., cookies for processing payment services).

Cookies serve various functions. Many cookies are technically necessary, as certain website functionalities would not work without them (e.g., shopping cart features or video displays). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies that are required for electronic communication, the provision of specific functionalities requested by you (e.g., the shopping cart feature), or the optimization of the website (e.g., cookies for measuring the web audience) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing these necessary cookies to ensure the technically error-free and optimized provision of its services. If consent for the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG). Consent can be revoked at any time.

You can configure your browser to notify you when cookies are set, allow cookies only in individual cases, exclude cookies in certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may restrict the functionality of this website.

You can find information about which cookies and services are used on this website in this privacy policy.

Contact Form

If you submit inquiries via the contact form, the information you provide, including the contact details, will be stored for processing your inquiry and for follow-up questions. This data will not be shared without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry relates to the fulfillment of a contract or pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling inquiries (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR), if requested. Consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after processing your inquiry). Mandatory legal provisions, particularly retention periods, remain unaffected.

Inquiries via Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (e.g., name, inquiry), will be stored and processed for the purpose of handling your request. We do not share this information without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry relates to the fulfillment of a contract or pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR) if requested. Consent can be revoked at any time.

The data you send us through contact inquiries will remain with us until you request deletion, revoke your consent, or the purpose for data storage no longer applies (e.g., after your request has been fully handled). Mandatory statutory provisions, particularly retention periods, remain unaffected.

5. Newsletter

Newsletter Data

If you would like to receive the newsletter offered on this website, we need an email address from you and information that allows us to verify that you are the owner of the specified email address and consent to receive the newsletter. No additional data will be collected unless provided voluntarily. We use this data solely for sending the requested information and do not share it with third parties.

The processing of data entered in the newsletter subscription form is based solely on your consent (Art. 6(1)(a) GDPR). You can revoke your consent to the storage of data, the email address, and its use for sending the newsletter at any time, for example, via the "unsubscribe" link in the newsletter. The legality of data processing operations already carried out remains unaffected by the revocation.

The data you provide to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe or once the purpose has ended. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

Data stored for other purposes with us remain unaffected.

After unsubscribing from the newsletter distribution list, your email address may be stored by us or the newsletter service provider on a blacklist if necessary to prevent future mailings. The data from the blacklist is used only for this purpose and not combined with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage on the blacklist is indefinite. You can object to the storage if your interests outweigh our legitimate interest.

6. Plugins and Tools

YouTube

This website integrates videos from YouTube. The operator of the site is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our web pages with YouTube integration, a connection to YouTube servers is established. The YouTube server is informed which of our pages you have visited.

YouTube may also store various cookies on your device or use comparable technologies for recognition (e.g., device fingerprinting). This allows YouTube to gather information about visitors to this website. This information is used, among other things, to compile video statistics, improve user experience, and prevent fraud attempts. The data collected is also processed within Google's advertising network.

If you are logged into your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of a visually appealing presentation of our online offers. This constitutes a legitimate interest pursuant to Art. 6(1)(f) GDPR. If consent has been requested, processing is based solely on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as consent encompasses the storage of cookies or access to information on the user's device (e.g., device fingerprinting). Consent can be revoked at any time.

For more information on how YouTube handles user data, please refer to YouTube's privacy policy: https://policies.google.com/privacy?hl=de.

The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA to ensure compliance with European data protection standards when processing data in the USA. Each company certified under the DPF commits to adhering to these standards. Further information can be found on the provider's page: https://www.dataprivacyframework.gov/participant/5780.

Vimeo

This website uses plugins from the Vimeo video portal. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with a Vimeo video, a connection to Vimeo's servers is established. The Vimeo server is informed which of our pages you have visited. Additionally, Vimeo will obtain your IP address. This applies even if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to Vimeo's servers in the USA.

If you are logged into your Vimeo account, you enable Vimeo to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

To recognize website visitors, Vimeo uses cookies or comparable recognition technologies (e.g., device fingerprinting).

The use of Vimeo is in the interest of a visually appealing presentation of our online offers. This constitutes a legitimate interest pursuant to Art. 6(1)(f) GDPR. If consent has been requested, processing is based solely on Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as consent encompasses the storage of cookies or access to information on the user's device (e.g., device fingerprinting). Consent can be revoked at any time.

Data transfers to the USA are based on the EU Commission's standard contractual clauses as well as on Vimeo's assertion of "legitimate business interests." Details can be found here: https://vimeo.com/privacy.

For more information on how Vimeo handles user data, please refer to Vimeo's privacy policy: https://vimeo.com/privacy.

Shopware Analytics

Purpose of processing:

Together with our store software service provider, we evaluate certain information from our customer base under joint responsibility (e.g. customer group, pages visited, click paths, date and time of the visit, information about the end device used (resolution, resolution density, operating system), referrer URL, information about the browser used, locale, search queries and time zone). This information is processed by an external service provider and forwarded to us in approximate real time so that we can monitor the use of our website and improve our offerings.

Legal basis: Art. 6 para. 1 letter f GDPR

Data categories:

Derived from core and contact data (the customer group, no individual customer data), usage data, connection data Recipients of the data: shopware AG, Ebbinghoff 10, 48624 Schöppingen, Germany (as joint controller), IT service provider The essence of joint responsibility: The joint responsibility exists between us and shopware AG; the data is collected in our store and then transferred to servers of shopware or its service providers; with the exception of obtaining your consent for the use of cookies or comparable technologies and the fulfillment of these information obligations, all obligations, in particular the implementation of the rights of data subjects, are the responsibility of shopware AG, which you can reach at legal@shopware.com. You can also assert your data subject rights with us; we will then forward your request to shopware AG accordingly. shopware AG can derive behavior patterns on our store from the data collected, but cannot assign this data to you as a person.

Intended third country transfer: None

Do we store or read personal data on your end device based on your consent? Yes, see Consent Management for details.