Dear Customer,
Thank you for shopping with us! Please note that if your delivery address is outside the European Union (EU), you may be subject to customs duties and taxes imposed by your country's customs authorities. These charges are not within our control and are your responsibility to settle. To ensure transparency and compliance with international regulations, we do not engage in undervaluing items for customs purposes. The declared value on the package will accurately reflect the total value of the products purchased. We appreciate your understanding and cooperation. If you have any questions or need further assistance, please feel free to contact our customer support.
Notice for Customers in the United Kingdom and the United States
For our valued customers from the United Kingdom and the United States, please place your orders through the designated websites for your regions:
- For the United Kingdom: novoflex.co.uk
- For the United States: novoflexus.com
Unfortunately, orders with a delivery address in the United Kingdom or the United States cannot be processed on novoflex.de at this time. We apologize for any inconvenience and appreciate your understanding. If you need further assistance, please feel free to contact our customer support.
Your NOVOFLEX-Team